Uncovering the Role of Expectations on Perceived Web Accessibility
Amaia Aizpurua, Myriam Arrue, Markel Vigo · 2013 · Proceedings of the 15th International ACM SIGACCESS Conference on Computers and Accessibility (Assets '13)
This short paper investigates how user expectations shape the perception of web accessibility for blind users, arguing that guideline compliance alone does not guarantee a satisfying user experience. The authors note a key gap: prior research found that only 50.4% of problems…
web accessibility · blind users · screen readers · user experience · perceived accessibility