Glossary
Terms used in accessibility research and practice. Each entry has a definition, common aliases, and category tags.
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- Journey Mapping(also: Journey Map)
- A qualitative research and design method in which participants describe a trip, task, or experience step-by-step across sequential phases (e.g., pre-trip, in-trip, post-trip), identifying the tools they used, the cues they relied on, the decisions they made, and the points where…
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