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Glossary

Terms used in accessibility research and practice. Each entry has a definition, common aliases, and category tags.

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Civil Inattention
A social behavior theorized by sociologist Erving Goffman describing how strangers in public spaces acknowledge each other's presence through brief eye contact or a nod, then deliberately look away to respect personal boundaries. Civil inattention is a form of unfocused…
Cross-Cultural Adaptation Theory(also: CCAT, Kim's Cross-Cultural Adaptation Theory)
A communication theory, developed principally by Young Yun Kim, that describes how individuals adjust to an unfamiliar cultural environment over time through cycles of stress, adaptation, and growth. The theory emphasises that adaptation is mediated by host communication…
Ethnomethodology
A sociological approach, founded by Harold Garfinkel, that studies the everyday methods people use to make sense of and produce social order in interaction - the implicit rules and shared practices through which we treat ordinary situations as ordinary. Conversation analysis…
Intergroup Contact Theory(also: ICT, Contact Hypothesis)
A social-psychology theory, originating with Gordon Allport's 1954 contact hypothesis and elaborated by Pettigrew, Tropp, and others, which holds that positive, meaningful interaction between members of different social groups reduces prejudice and increases acceptance —…
Symbolic Interactionism(also: SI)
A sociological tradition, associated with Herbert Blumer and the Chicago School following George Herbert Mead, that understands social reality as constructed through ongoing interaction: people act toward things — including other people, technologies, and disability itself — on…

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