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Reviews

The literature-review database. Every paper Bob has reviewed (he has read many more), with a short summary, key findings, and tags. Browse, filter, search.

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  • Adapting Online Customer Reviews for Blind Users: A Case Study of Restaurant Reviews

    Mohan Sunkara, Akshay Kolgar Nayak, Sandeep Kalari, Yash Prakash, Sampath Jayarathna, Hae-Na Lee, Vikas Ashok · 2025 · Proceedings of the 22nd International Web for All Conference (W4A)

    This paper addresses the significant usability challenges blind screen reader users face when navigating online customer reviews, using restaurant reviews on Google Maps as a case study. The research proceeds in two phases. First, an interview study with 30 blind screen reader…

    screen readers · blind users · online reviews · LLM accessibility · content summarization

  • AccessMenu: Enhancing Usability of Online Restaurant Menus for Screen Reader Users

    Nithiya Venkatraman, Akshay Kolgar Nayak, Suyog Dahal, Yash Prakash, Hae-Na Lee, Vikas Ashok · 2025 · Proceedings of the 22nd International Web for All Conference (W4A)

    This paper addresses the significant accessibility barriers that blind and visually impaired (BVI) screen reader users face when trying to access online restaurant menus, which are typically presented as images or PDFs. The research proceeds in two phases. First, an interview…

    screen readers · blind users · visual document understanding · LLM accessibility · multimodal AI

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