Determining the Impact of Computer Frustration on the Mood of Blind Users Browsing the Web
Jonathan Lazar, Jinjuan Feng, Aaron Allen · 2006 · Proceedings of the 8th International ACM SIGACCESS Conference on Computers and Accessibility (Assets '06)
This paper from Towson University's Universal Usability Laboratory examines how computer frustration affects the mood of 100 blind web users — the first study to investigate the emotional impact of frustrating computing experiences specifically for users with visual impairments.…
screen readers · visual impairment · user frustration · web accessibility · affective computing