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• “I’ve Become More Myself”: Challenges and Benefits of Engaging with ADHD Short-Form Video Content and Communities

  Nathalie Alexandra Tcherdakoff, Anna L. Cox, Jon Bird, Paul Marshall · 2026 · ACM Transactions on Computer-Human Interaction

  This qualitative interview study explores how 32 adult ADHDers relate to ADHD-focused Short-Form Video Content (SFVC) on TikTok, Instagram Reels, and YouTube Shorts. The lead author — herself an ADHDer and SFVC user — uses reflexive thematic analysis grounded in feminist…

  ADHD · neurodivergence · neurodiversity · social media · online communities

• Incorporating Procedural Fairness in Flag Submissions on Social Media Platforms

  Yunhee Shim, Shagun Jhaver · 2026 · ACM Transactions on Social Computing

  This paper examines how the design choices embedded in social media flagging mechanisms shape users' perceptions of procedural fairness. Flagging — the ability for users to report posts or accounts that violate community guidelines — is a critical component of platform…

  content moderation · platform governance · procedural fairness · flagging · social media

• Shiny Stories, Hidden Struggles: Investigating the Representation of Disability Through the Lens of LLMs

  Marco Bombieri, Simone Paolo Ponzetto, Marco Rospocher · 2026 · ACM Transactions on Intelligent Systems and Technology

  This paper investigates how Large Language Models (LLMs) represent disability by comparing AI-generated social media posts with self-descriptions from real people with disabilities on Reddit. The study addresses a critical gap in bias research: while prior work has focused on…

  AI bias · large language models · disability representation · inspiration porn · toxic positivity

• Building Care That Fits Its People: Insights from Social Media-Enabled Community-Based Rehabilitation in Thailand

  Acarima Nanthanasit, Sophia Ppali, Wan-Jou She, Panote Siriaraya, Thammathip Piumsomboon, Siwaporn Sukittanon, Chee Siang Ang, Alexandra Covaci · 2026 · Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems (CHI '26)

  This CHI 2026 paper reports on a six-month, multi-platform social media intervention for Community-Based Rehabilitation (CBR) of stroke patients in rural Chiang Mai, Thailand. The authors co-designed content with clinicians, Village Health Volunteers (VHVs), and community…

  Community-Based Rehabilitation · digital health · social media · Global South accessibility · stroke recovery

• Characterizing Collective Efforts in Content Sharing and Quality Control for ADHD-relevant Content on Video-sharing Platforms

  Hanxiu Hazel Zhu, Avanthika Senthil Kumar, Sihang Zhao, Ru Wang, Xin Tong, Yuhang Zhao · 2025 · ASSETS 2025: 27th International ACM SIGACCESS Conference on Computers and Accessibility

  This paper presents the first in-depth characterization and analysis of ADHD-relevant video content across YouTube and TikTok, examining content quality, accessibility challenges, and the collective efforts of creators and viewers in quality control. The researchers…

  ADHD · video-sharing platforms · information quality · online communities · content accessibility

• Social Media Apps: A Paradigm for Examining Usability of Mobile Apps for Working-Age Adults with Mild-Moderate Cognitive Disabilities

  Morris Huang, Greg McGrew, Cathy Bodine · 2025 · ACM Transactions on Accessible Computing

  This empirical usability study examines how working-age adults (18-65) with mild-to-moderate cognitive disabilities interact with five mainstream social media apps: Facebook, Instagram, Pinterest, Snapchat, and Tumblr. The research addresses a significant gap—while mobile apps…

  cognitive disability · intellectual disability · traumatic brain injury · social media · mobile apps

• Exploring how People with Spinal Cord Injuries Seek Support on Social Media

  Tamanna Motahar, Sara Nurollahian, YeonJae Kim, Marina Kogan, Jason Wiese · 2024 · Proceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS)

  This paper presents a content analysis of 960 post-threads from two SCI-specific subreddit communities (r/spinalcordinjuries and r/SpinalCordInjuries) to understand what topics people with spinal cord injuries discuss online and what types of support they seek and receive. Using…

  spinal cord injury · social media · online support · peer support · Reddit

• "Not Only Annoying but Dangerous": devising an ecology of protections for photosensitive social media users

  Rua Mae Williams, Chorong Park, Laila Sameer Dodhy, Monaami Pal, Atharva Anand Dnyanmote, Luchcha Angel Lam, Sean Joo · 2024 · Proceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS)

  This multi-pronged exploratory study investigates the ecosystem of protections needed for photosensitive social media users — people who experience seizures, migraines, nausea, dizziness, or other physiological symptoms when exposed to flashing or strobing graphics. The research…

  photosensitivity · epilepsy · social media · flashing content · GIF

• Banal Autistic Social Media: A Found Footage Autoethnography

  Kay Kender, Katta Spiel · 2023 · Proceedings of the 25th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS)

  This position paper argues for designing social media platforms that support thriving neurodiverse online communities, moving beyond deficit-focused approaches that treat autistic users as needing to be "fixed" to match neurotypical social norms. The authors introduce "Banal…

  autism · neurodiversity · social media · design justice · autoethnography

• Understanding Digital Content Creation Needs of Blind and Low Vision People

  Lotus Zhang, Simon Sun, Leah Findlater · 2023 · Proceedings of the 25th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS 2023)

  This mixed-method study investigates the digital content creation needs, interests, and experiences of blind and low vision (BLV) people through a large-scale survey (N=165) and follow-up interviews (N=15). The research addresses a gap in accessibility research, which has…

  blind and low vision · content creation · creativity · digital accessibility · screen readers

• "You Can't Possibly Have ADHD": Exploring Validation and Tensions around Diagnosis within Unbounded ADHD Social Media Communities

  Tessa Eagle, Kathryn E. Ringland · 2023 · Proceedings of the 25th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS 2023)

  This paper examines how ADHD communities on social media platforms — TikTok, Twitter, and Instagram — function as informal health communities that provide information, validation, and support to individuals at various stages of discovering and navigating ADHD diagnosis. The…

  ADHD · neurodivergence · social media · online health communities · digital mental health

• Guidelines for Designing Social Networking Sites for Older Adults: A Systematic Review with Thematic Synthesis

  Amira Ghenai, Philips Ayeni, Jing Yu, Robin Cohen, Karyn Moffatt · 2023 · ACM Transactions on Accessible Computing

  This systematic review synthesizes design recommendations for social networking sites (SNS) targeting older adults, addressing a critical gap: despite being the fastest-growing demographic on platforms like Facebook, older adults face numerous barriers to adoption and use. The…

  older adults · social networking · social media · systematic review · design guidelines

• Exploring Collective Medical Knowledge and Tensions in Online ADHD Communities

  Tessa Eagle · 2022 · Proceedings of the 24th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS '22)

  This doctoral consortium paper proposes a dissertation investigating how online ADHD communities on social media platforms serve as digitally-mediated support systems for neurodivergent individuals. The author, a neurodivergent HCI researcher at UC Santa Cruz, adopts a critical…

  ADHD · neurodiversity · online communities · digital mental health · social media

• Nothing Micro About It: Examining Ableist Microaggressions on Social Media

  Sharon Heung, Mahika Phutane, Shiri Azenkot, Megh Marathe, Aditya Vashistha · 2022 · Proceedings of the 24th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS '22)

  This paper presents the first study examining how disabled people experience ableist microaggressions specifically on social media. The researchers conducted semi-structured interviews with 20 participants with various disabilities — including physical disabilities, visual…

  ableism · microaggressions · social media · disability identity · content moderation

• Toward a Competency-based Approach to Co-designing Technologies with People with Intellectual Disability

  Andrew A. Bayor, Margot Brereton, Laurianne Sitbon, Bernd Ploderer, Filip Bircanin, Benoit Favre, Stewart Koplick · 2021 · ACM Transactions on Accessible Computing

  This paper proposes a Competency-based design approach for co-designing technologies with people with intellectual disability, extending Wobbrock et al.'s influential ability-based design framework. While ability-based design focuses on what users "can do" rather than their…

  intellectual disability · co-design · participatory design · ability-based design · cognitive accessibility

• Disability and the COVID-19 Pandemic: Using Twitter to Understand Accessibility during Rapid Societal Transition

  Cole Gleason, Stephanie Valencia, Lynn Kirabo, Jason Wu, Anhong Guo, Elizabeth Jeanne Carter, Jeffrey P. Bigham, Cynthia Bennett, Amy Pavel · 2020 · Proceedings of the 22nd International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS 2020)

  This Carnegie Mellon University study uses Twitter data to examine how the COVID-19 pandemic disproportionately affected people with disabilities (PWD) across three critical domains where technology and accessibility intersect: grocery delivery services, remote education, and…

  COVID-19 · disability · social media · Twitter · emergency preparedness

• Making GIFs Accessible

  Cole Gleason, Amy Pavel, Himalini Gururaj, Kris Kitani, Jeffrey Bigham · 2020 · Proceedings of the 22nd International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS 2020)

  This Carnegie Mellon University study examines the accessibility of GIFs on social media, a visual medium that has become central to online conversation but remains largely inaccessible to people with vision impairments. The researchers conducted a multi-part investigation:…

  GIF accessibility · alternative text · audio description · blind · low vision

• Leveraging Participation: Supporting Skills Development of Young Adults with Intellectual Disability Using Social Media

  Andrew A. Bayor, Laurianne Sitbon, Bernd Ploderer, Filip Bircanin, Stewart Koplick, Margot Brereton · 2019 · Proceedings of the 21st International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS 2019)

  This paper investigates how young adults with intellectual disability (ID) can leverage their existing social media participation — particularly on YouTube and Facebook — to develop new skills beyond entertainment. The researchers conducted a participatory study at an Australian…

  intellectual disability · social media · digital inclusion · participatory design · skills development

• HowToApp: Supporting Life Skills Development of Young Adults with Intellectual Disability

  Andrew A. Bayor · 2019 · Proceedings of the 21st International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS 2019)

  This student research abstract describes the co-design and preliminary evaluation of HowToApp, a mobile application that helps young adults with intellectual disability (ID) search for, watch, archive, and share YouTube videos related to their personal skills development…

  intellectual disability · co-design · social media · YouTube · skills development

• Making Memes Accessible

  Cole Gleason, Amy Pavel, Xingyu Liu, Patrick Carrington, Lydia B. Chilton, Jeffrey P. Bigham · 2019 · Proceedings of the 21st International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS 2019)

  This paper presents two semi-automatic methods for making internet image macro memes accessible to people with vision impairments: rich alternative text descriptions and audio macro memes. Memes are a pervasive form of online communication, yet they are almost entirely…

  alternative text · blind · low vision · social media · image accessibility

• Using data from social media websites to inspire the design of assistive technology

  Xing Yu · 2016 · Proceedings of the 13th International Web for All Conference (W4A)

  This doctoral consortium paper proposes using social media data as a low-cost, scalable method to inform the design of assistive technology, addressing limitations of traditional user research approaches. The author argues that designing assistive technology faces unique…

  assistive technology · social media · natural language processing · machine learning · prosthetics

• Blind Photographers and VizSnap: A Long-Term Study

  Dustin Adams, Sri Kurniawan, Cynthia Herrera, Veronica Kang, Natalie Friedman · 2016 · Proceedings of the 18th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS '16)

  This paper reports on a two-month longitudinal study with 13 blind participants (ages 18-65, nine totally blind and two with some light perception, seven adventitiously and six congenitally blind) using VizSnap, a free iPhone app designed to help blind people organize and browse…

  blindness · photography · mobile accessibility · social media · iPhone

• Social Media Platforms for Low-Income Blind People in India

  Aditya Vashistha, Edward Cutrell, Nicola Dell, Richard Anderson · 2015 · ASSETS '15: Proceedings of the 17th International ACM SIGACCESS Conference on Computers & Accessibility

  This groundbreaking study provides the first analysis of social media use and non-use by low-income blind people in rural and peri-urban India—a population largely absent from accessibility research despite India having the world's largest blind population (63+ million). The…

  blindness · social media · low-income · India · Global South

• Gauging Receptiveness to Social Microvolunteering

  Erin Brady, Meredith Ringel Morris, Jeffrey P. Bigham · 2015 · CHI Conference on Human Factors in Computing Systems

  This paper introduces the concept of social microvolunteering — a hybrid of friendsourcing and microvolunteering where volunteers install an application that posts microtasks to their social media feeds, enabling their friends to contribute to causes they care about. The…

  crowdsourcing · microvolunteering · friendsourcing · social media · visual impairment

• How Companies Engage Customers around Accessibility on Social Media

  Erin Brady, Jeffrey P. Bigham · 2014 · Proceedings of the 16th International ACM SIGACCESS Conference on Computers & Accessibility (ASSETS)

  This paper examines how major technology companies use Twitter to communicate with people with disabilities about accessibility, and how users attempt to engage with these companies in return. The researchers studied six corporate accessibility Twitter accounts — Google…

  social media · corporate accessibility · disability advocacy · organizational accessibility · user engagement