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Glossary

Terms used in accessibility research and practice. Each entry has a definition, common aliases, and category tags.

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Public Access System(also: Kiosk, Self-Service Terminal, Public Information Kiosk)
Interactive computer terminals placed in public locations for use by the general population, including ticket vending machines, ATMs, check-in kiosks, and information displays. These systems present unique accessibility challenges because users cannot customize them, may have…
Walk-up-and-use System(also: Walk-up-and-use Design, Zero Training Interface)
A design paradigm for public access systems where any user should be able to successfully complete tasks without prior training, instruction, or experience with the specific system. Walk-up-and-use systems must accommodate users with diverse abilities, technology experience, and…

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