Glossary

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Card Sorting(also: Card Sort)

A user research and information architecture method in which participants organise items (written on cards or displayed digitally) into groups that make sense to them, and may also label those groups. In open card sorting, participants create their own group categories; in…

Co-design(also: Co-creation, Cooperative Design)

A design methodology where end users actively participate as partners throughout the design process, contributing their expertise and lived experience to shape solutions. In co-design, researchers and participants collaboratively create design artifacts, validate concepts, and…

Computer Literacy(also: Digital Literacy, Technology Literacy, ICT Literacy)

A person's knowledge and ability to use computers and digital technology effectively. In accessibility research, computer literacy is an important variable when studying how different user groups interact with technology, as prior experience significantly affects task…

Confederate(also: Research Confederate, Study Confederate)

A person who plays a scripted role in a research study while appearing to participants as a naive participant, bystander, or user. Confederates allow researchers to observe how true participants behave in realistic social situations — for example, how a blind user interacts with…

Content Wants(also: Information Wants, Content Preferences)

The specific types of information that a user desires or needs from a piece of content, as opposed to information needs imposed by an external system or standard. In image accessibility research, content wants refer to the particular visual elements (objects, people,…

Contextual Inquiry(also: CI, Contextual Interview)

A user research method in which a researcher observes and interviews a participant in their natural work or living environment while they perform their typical tasks. The researcher adopts an apprentice role, watching the participant work and asking questions to understand their…

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