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• Incorporating Procedural Fairness in Flag Submissions on Social Media Platforms

  Yunhee Shim, Shagun Jhaver · 2026 · ACM Transactions on Social Computing

  This paper examines how the design choices embedded in social media flagging mechanisms shape users' perceptions of procedural fairness. Flagging — the ability for users to report posts or accounts that violate community guidelines — is a critical component of platform…

  content moderation · platform governance · procedural fairness · flagging · social media

• 'Your Duties Are To Sweep A Floor Remotely': Low Information Quality in Job Advertisements is a Barrier to Low-Income Job-Seekers' Successful Use of Digital Platforms

  Sara Kingsley, Michael Six Silberman, Clara Wang, Robert Lambeth, Jiayin Zhi, Motahhare Eslami, Beibei Li, Jeffrey Bigham · 2024 · Proceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for Work (CHIWORK)

  This paper investigates barriers that low-income job-seekers face when using digital platforms to find work, based on 27 semi-structured interviews with US residents earning under $45,000 who had searched for paid work in the previous two years. The participants — 30% of whom…

  digital inclusion · digital divide · employment · disability employment · low-income users

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