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• "As Someone Who is Disabled, I am so thankful for Sex Work": Alternative Approaches to Access Among Disabled Sex-Workers

  Abigail Rodolitz, Vaughn Hamilton, Tamanna Tabassum, Jinny Lerner, Megan Hofmann · 2025 · ASSETS 2025: 27th International ACM SIGACCESS Conference on Computers and Accessibility

  This paper investigates the access strategies developed by disabled sex workers, a population at the intersection of multiple marginalized identities. Through 12 semi-structured interviews with disabled individuals engaged in various forms of sex work (escorts, webcam…

  disability disclosure · intersectionality · marginalized communities · sex work · systems of access

• Harnessing lived experience to promote accessible employment journeys

  Emma Lovegrove, Denise Bertilone, Justin Brown, Elle Beaumont-Bilsby · 2025 · Proceedings of the 22nd International Web for All Conference (W4A)

  This short paper describes the Inclusive Employability initiative at Edith Cowan University (ECU) in Perth, Australia, developed in 2024 to support students from equity cohorts — including people with disability, Aboriginal and Torres Strait Islander students, international…

  disability employment · lived experience · co-design · higher education · inclusive employability

• Barriers to Employment: The Deaf Multimedia Authoring Tax

  Christian Vogler, Abraham Glasser, Raja Kushalnagar, Matthew Seita, Mariana Arroyo Chavez, Keith Delk, Paige DeVries, Molly Feanny, Bernard Thompson, James Waller · 2025 · Proceedings of the 22nd International Web for All Conference (W4A)

  This paper from Gallaudet University describes through firsthand experience the enormous additional burden — termed the "deaf multimedia authoring tax" — that deaf and hard of hearing (DHH) people face when creating accessible multimedia content for the workplace. Written by a…

  deaf and hard of hearing · sign language · content creation · workplace accessibility · captioning

• 'Your Duties Are To Sweep A Floor Remotely': Low Information Quality in Job Advertisements is a Barrier to Low-Income Job-Seekers' Successful Use of Digital Platforms

  Sara Kingsley, Michael Six Silberman, Clara Wang, Robert Lambeth, Jiayin Zhi, Motahhare Eslami, Beibei Li, Jeffrey Bigham · 2024 · Proceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for Work (CHIWORK)

  This paper investigates barriers that low-income job-seekers face when using digital platforms to find work, based on 27 semi-structured interviews with US residents earning under $45,000 who had searched for paid work in the previous two years. The participants — 30% of whom…

  digital inclusion · digital divide · employment · disability employment · low-income users

• Exploring Information Systems for the Workplace Accommodation Process

  Shiya Cao · 2021 · Proceedings of the 18th International Web for All Conference (W4A '21)

  This extended abstract presents doctoral research exploring how information systems (IS) can facilitate the workplace accommodation process for employees with disabilities. The research is motivated by the persistent employment gap for people with disabilities — only 19.3% are…

  workplace accessibility · accommodations · information systems · disability employment · organizational accessibility

• Accessibility to Work from Home for the Disabled: The Need for a Shift in Management Style

  Rosemary Spark · 2017 · Proceedings of the 14th International Web for All Conference (W4A)

  This short paper argues that working from home (telecommuting) offers significant benefits for people with disabilities but requires a fundamental shift in management practices to succeed. The author synthesizes research and policy evidence from Australia, the UK, US, and…

  telecommuting · remote work · disability employment · workplace accessibility · disability inclusion

• Working Together: Technology as the Foundation for Better Employment Outcomes for People with Disability

  Alastair McEwin · 2017 · Proceedings of the 14th International Web for All Conference (W4A)

  Written by Australia's Disability Discrimination Commissioner at the Australian Human Rights Commission, this keynote paper draws on the findings of the 2016 "Willing to Work" national inquiry into employment discrimination against older Australians and Australians with…

  disability employment · disability rights · workplace accessibility · digital inclusion · disability discrimination

• Microsoft's Journey Towards Inclusion

  David Masters · 2017 · Proceedings of the 14th International Web for All Conference (W4A)

  This industry paper by Microsoft's Corporate Affairs Director for Australia outlines Microsoft's four-pillar accessibility strategy and its practical implementation across recruitment, onboarding, workplace culture, and innovation. The four pillars are: (1) providing accessible…

  disability employment · organizational accessibility · inclusive hiring · disability inclusion · corporate accessibility

• The Crowd Work Accessibility Problem

  Saiganesh Swaminathan, Kotaro Hara, Jeffrey P. Bigham · 2017 · Proceedings of the 14th International Web for All Conference (W4A)

  This paper examines a largely overlooked accessibility problem: the inaccessibility of crowdsourcing tasks themselves. While crowd work platforms like Amazon Mechanical Turk (AMT) offer potential employment benefits for people with disabilities — flexible scheduling, remote…

  web accessibility evaluation · crowdsourcing · employment · disability employment · WCAG compliance

• Employment in the Digital Age for People with Impairments

  Kevin Carey · 2017 · Proceedings of the 14th International Web for All Conference (W4A)

  This position paper from Kevin Carey of the Royal National Institute of Blind People (RNIB) offers a provocative critique of existing disability employment strategies in the context of digital transformation. Carey argues that while no technological revolution in history has…

  employment accessibility · disability employment · digital economy · automation · web accessibility

• Comparing Tactile, Auditory, and Visual Assembly Error-Feedback for Workers with Cognitive Impairments

  Thomas Kosch, Romina Kettner, Markus Funk, Albrecht Schmidt · 2016 · Proceedings of the 18th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS '16)

  This paper compares three modalities of error feedback — tactile, auditory, and visual — for cognitively impaired workers performing manual assembly tasks at sheltered work organizations. Industrial manufacturing companies increasingly outsource assembly tasks to these…

  cognitive accessibility · intellectual disability · workplace accessibility · assistive technology · multimodal interaction

• Accessible Crowdwork? Understanding the Value in and Challenge of Microtask Employment for People with Disabilities

  Kathryn Zyskowski, Meredith Ringel Morris, Jeffrey P. Bigham, Mary L. Gray, Shaun K. Kane · 2015 · Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing (CSCW 2015)

  This paper presents the first formal study of crowdworkers who have disabilities, using a mixed-methods approach combining in-depth interviews with 17 people (8 disabled crowdworkers and 9 job coaches for people with disabilities) and a survey of 631 adults with disabilities.…

  crowdsourcing · disability employment · workplace accessibility · digital inclusion · assistive technology

• Evaluating the Accessibility of Crowdsourcing Tasks on Amazon's Mechanical Turk

  Rocío Calvo, Shaun K. Kane, Amy Hurst · 2014 · Proceedings of the 16th International ACM SIGACCESS Conference on Computers & Accessibility (ASSETS)

  This paper presents a heuristic accessibility evaluation of Amazon Mechanical Turk (MTurk), a crowdsourcing platform where workers complete short tasks (Human Intelligence Tasks, or HITs) for small payments. The authors argue that crowd work platforms offer a potentially…

  crowdsourcing · web accessibility · accessibility evaluation · employment · WCAG

• Disabilities, Opportunities, Internetworking and Technology (DO-IT) on the electronic highway

  Sheryl Burgstahler, Dan Comden · 1994 · Proceedings of the First Annual ACM Conference on Assistive Technologies (Assets '94)

  This paper describes DO-IT (Disabilities, Opportunities, Internetworking and Technology), a National Science Foundation-funded project based at the University of Washington's College of Engineering. DO-IT was designed to recruit and retain students with disabilities into…

  STEM accessibility · STEM education · digital divide · disability employment · internet accessibility

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