Glossary

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Change Management(also: Organizational Change Management)

A structured approach for transitioning individuals, teams, and organizations from a current state to a desired future state. In accessibility, change management addresses the human and organizational factors that determine whether accessibility improvements are adopted and…

Community Advocate(also: Peer Advocate, AT Champion)

An individual, often a person with a disability or caregiver, who voluntarily promotes awareness of assistive technology programs and resources within their community. Community advocates play a crucial role in expanding the reach of AT services by sharing information through…

Community of Practice(also: CoP)

A group of people who share a common interest or concern and learn together through regular interaction, sharing knowledge, and collaborative problem-solving. In technology adoption contexts, communities of practice form organically when groups such as older adults in…

Complex Adaptive System(also: CAS)

A system composed of many interconnected, diverse components that interact and adapt in response to each other and their environment, producing emergent behaviors that cannot be predicted from the properties of individual parts. Education systems, healthcare systems, and the Web…

Content Author(also: Content Editor, Content Creator, Web Author)

A person who creates, edits, and publishes content on a website or digital platform, typically using a content management system rather than writing code directly. Content authors are responsible for many accessibility-critical decisions including writing alternative text for…

Continuing Professional Development(also: CPD, Professional Development)

The ongoing process through which professionals maintain, update, and expand their knowledge and skills throughout their careers. In the context of digital accessibility, CPD programs train developers, designers, content creators, and educators on inclusive design practices,…

Corporate Accessibility(also: Enterprise Accessibility, Organizational Accessibility Programme)

The structured efforts by companies and organisations to ensure their products, services, and communications are accessible to people with disabilities. Corporate accessibility encompasses accessibility policies, dedicated accessibility teams, feedback channels for users with…

Cross-Sector Partnership(also: Multi-Sector Collaboration)

A collaborative arrangement between organizations from different sectors, such as universities, government agencies, nonprofits, and communities, working together toward shared goals. In assistive technology, cross-sector partnerships can combine academic research expertise with…

Cultural Competence(also: Cultural Competency, Cultural Responsiveness)

The ability of service providers, organisations, and systems to effectively deliver services that meet the social, cultural, and linguistic needs of diverse populations. In accessibility and healthcare contexts, cultural competence involves understanding how cultural beliefs,…

Culture of Accessibility

An organizational or institutional environment in which accessibility is embedded as a core value throughout all processes, practices, and products rather than treated as an afterthought or compliance requirement. In educational contexts, a culture of accessibility means…

Curation(also: Content Curation, Accessibility Curation)

The process of selecting, organizing, and presenting digital content or resources to serve a particular audience or purpose. In accessibility contexts, curation refers to the proactive work of identifying web content that presents barriers and creating alternative, accessible…

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