Glossary

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Algorithmic Moderation(also: Automated Moderation, AI Content Moderation)

Algorithmic moderation refers to the use of automated systems, including machine learning models and rule-based filters, to identify, flag, rank, or remove content on digital platforms without direct human review of each decision. It enables platforms to process content at…

False Flagging(also: Malicious Flagging, Coordinated Flagging)

False flagging refers to the submission of content reports on social media platforms made in bad faith — that is, flagging posts that do not actually violate platform guidelines in order to suppress, harass, or remove legitimate content. It can be organized and coordinated, with…

Hate Speech

Hate speech refers to expression that attacks, demeans, or calls for violence or discrimination against individuals or groups based on protected characteristics such as race, ethnicity, religion, national origin, gender, sexual orientation, or disability status. On digital…

Misinformation(also: Disinformation, Health Misinformation)

Misinformation refers to false or inaccurate information that spreads through digital channels, regardless of whether the spread is intentional (disinformation) or unintentional. On social media platforms, health misinformation is a significant concern for disabled communities,…

Personal Moderation(also: Self-Moderation, User-Controlled Moderation)

Personal moderation refers to content moderation tools that allow individual users to control what content appears on their own feeds and experiences, as distinct from platform-level decisions that affect all users. Personal moderation actions include muting or blocking…

Platform Governance(also: Social Media Governance)

Platform governance refers to the policies, rules, procedures, and technical mechanisms through which digital platforms regulate user behaviour, content, and participation. It encompasses both formal rule-making structures — such as community guidelines, terms of service,…

Procedural Fairness(also: Procedural Justice)

Procedural fairness (also called procedural justice) refers to the perceived fairness of the processes through which decisions are made, as distinct from the fairness of outcomes. In the context of digital platforms and content moderation, it encompasses three key dimensions:…

Shadowban(also: Shadow-banning, Stealth Ban, Ghost Ban)

Shadowbanning refers to the practice of secretly limiting or suppressing the visibility of a user's content or account on a social media platform without notifying the user that any action has been taken. A shadowbanned user may continue to post normally, but their content…

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