Glossary

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Algorithmic Moderation(also: Automated Moderation, AI Content Moderation)

Algorithmic moderation refers to the use of automated systems, including machine learning models and rule-based filters, to identify, flag, rank, or remove content on digital platforms without direct human review of each decision. It enables platforms to process content at…

Digital Equity(also: Digital Equality)

The condition in which all individuals and communities have equal access to, use of, and ability to benefit from digital technologies, regardless of disability, socioeconomic status, geographic location, or other factors. In workplace contexts, digital equity means ensuring that…

Digital Exclusion(also: Digital Marginalization)

The condition in which individuals or groups are unable to access, use, or benefit from digital technologies due to barriers related to disability, socioeconomic status, age, geography, or digital literacy. For people with disabilities, digital exclusion often results from…

Digital divide(also: Digital gap, Digital inequality)

The disparity between individuals, households, or communities in access to, use of, and benefits from information and communication technologies. For older adults and people with disabilities, the digital divide encompasses not just access to hardware and internet connectivity,…

Disability Divide(also: Digital Disability Divide)

The sociotechnical disparity between people with and without disabilities in terms of access to, use of, and benefits from digital technologies. While digitalization has transformed work, education, and daily life, many digital systems remain inaccessible or insufficiently…

False Flagging(also: Malicious Flagging, Coordinated Flagging)

False flagging refers to the submission of content reports on social media platforms made in bad faith — that is, flagging posts that do not actually violate platform guidelines in order to suppress, harass, or remove legitimate content. It can be organized and coordinated, with…

Global North(also: Developed Countries, First World)

A socioeconomic and political designation referring to countries that are typically wealthier, more economically developed, and generally located in the northern hemisphere — plus Australia and New Zealand. In accessibility research, the Global North dominates published…

Hate Speech

Hate speech refers to expression that attacks, demeans, or calls for violence or discrimination against individuals or groups based on protected characteristics such as race, ethnicity, religion, national origin, gender, sexual orientation, or disability status. On digital…

Information asymmetry(also: Information gap, Information lag)

In accessibility contexts, the unequal access to timely, relevant information experienced by disabled people compared to non-disabled peers, caused by inaccessible formats, platforms, and communication channels. Information asymmetry goes beyond the inability to access specific…

Infrastructural precarity(also: Digital infrastructure barriers)

The condition of unreliable, inconsistent, or inadequate technological infrastructure that shapes and constrains how people — particularly disabled people and those in the Global South — can access and use digital technologies. Infrastructural precarity encompasses unreliable…

Platform Governance(also: Social Media Governance)

Platform governance refers to the policies, rules, procedures, and technical mechanisms through which digital platforms regulate user behaviour, content, and participation. It encompasses both formal rule-making structures — such as community guidelines, terms of service,…

Procedural Fairness(also: Procedural Justice)

Procedural fairness (also called procedural justice) refers to the perceived fairness of the processes through which decisions are made, as distinct from the fairness of outcomes. In the context of digital platforms and content moderation, it encompasses three key dimensions:…

Shadowban(also: Shadow-banning, Stealth Ban, Ghost Ban)

Shadowbanning refers to the practice of secretly limiting or suppressing the visibility of a user's content or account on a social media platform without notifying the user that any action has been taken. A shadowbanned user may continue to post normally, but their content…

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