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• Infrastructuring as Collective Resistance: How Disabled Students Negotiate Access Through Technology in Universities

  Carolyn Kim Ly, Trevor Cross, Selin Tasman, Jocelyn Mattka, Olivia Doggett, Megh Marathe, Priyank Chandra · 2026 · Proceedings of the 2026 CHI Conference on Human Factors in Computing Systems (CHI '26)

  Ly, Cross, Tasman, Mattka, Doggett, Marathe, and Chandra examine how disabled students at a large Canadian university collectively negotiate access when the institution's individualised accommodations system fails them. Through semi-structured interviews (60-90 min) with 13…

  higher education accessibility · access work · infrastructuring · mutual aid · disability justice

• Maintaining the Accessibility Ecosystem: a Multi-Stakeholder Analysis of Accessibility in Higher Education

  Kelly Avery Mack, Natasha A. Sidik, Aashaka Desai, Emma J. McDonnell, Kunal Mehta, Christina Zhang, Jennifer Mankoff · 2023 · Proceedings of the 25th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS '23)

  This short paper examines how accessibility is created and maintained in higher education through the interactions of three key stakeholder groups: disabled students, professors, and disability service (DS) offices. The author team—comprising disabled students and faculty…

  higher education · accommodations · disability services · accessibility barriers · organizational accessibility

• Accessible Communication and Materials in Higher Education

  Kelly Mack · 2022 · Proceedings of the 24th International ACM SIGACCESS Conference on Computers and Accessibility (ASSETS '22)

  This doctoral consortium paper from a researcher at the University of Washington proposes a dissertation addressing two core areas of inaccessibility in higher education: inaccessible course materials (particularly slideshow presentations) and the breakdown of communication…

  higher education · accommodations · document accessibility · slideshows · automated repair

• Impact of Online Learning in the Context of COVID-19 on Undergraduates with Disabilities and Mental Health Concerns

  Han Zhang, Margaret Morris, Paula Nurius, Kelly Mack, Jennifer Brown, Kevin Kuehn, Yasaman Sefidgar, Xuhai Xu, Eve Riskin, Anind Dey, Jennifer Mankoff · 2022 · ACM Transactions on Accessible Computing

  This mixed-methods study examined how the COVID-19 pandemic's shift to online learning affected undergraduate students with disabilities and mental health concerns at a large US public university. The researchers compared 28 students with disabilities/mental health concerns to…

  online learning · COVID-19 · mental health · higher education · disability

• Exploring Information Systems for the Workplace Accommodation Process

  Shiya Cao · 2021 · Proceedings of the 18th International Web for All Conference (W4A '21)

  This extended abstract presents doctoral research exploring how information systems (IS) can facilitate the workplace accommodation process for employees with disabilities. The research is motivated by the persistent employment gap for people with disabilities — only 19.3% are…

  workplace accessibility · accommodations · information systems · disability employment · organizational accessibility

• Understanding Disability Services Toward Improving Graduate Student Support

  Murtaza Tamjeed, Vinita Tibdewal, Madison Russell, Michael McQuaid, Tae Oh, Kristen Shinohara · 2021 · ASSETS '21: The 23rd International ACM SIGACCESS Conference on Computers and Accessibility

  While approximately 19.5% of U.S. undergraduate students have disabilities, only about 7% of graduate students self-identify as disabled, and just 5.5% of computing doctorate recipients report disabilities. This steep drop-off suggests systemic barriers in transitioning from…

  higher education · disability services · graduate students · ableism · accommodations

6 results.