Glossary

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Pain Communication(also: pain expression, communicating pain)

The verbal and non-verbal processes through which a person conveys their pain experience to others, including family members, carers, and healthcare professionals. Chronic pain presents particular communication challenges because it is inherently subjective and invisible, often…

Pain Invalidation(also: chronic pain disbelief, pain dismissal)

The experience of having one's pain dismissed, disbelieved, or minimised by others, including healthcare professionals, family members, and social contacts. Pain invalidation is a pervasive barrier for people with chronic pain conditions, particularly primary pain syndromes such…

Pain Self-Management(also: chronic pain self-management)

A person-centred approach to living with chronic pain in which the individual takes an active role in managing their own condition through daily coping strategies, behavioural adaptations, and use of support resources, rather than relying solely on clinical interventions. Pain…

Parcel Locker(also: Package Locker, Smart Locker, Delivery Locker)

A self-service pickup cabinet where e-commerce parcels are deposited by couriers and retrieved by recipients using a code, QR scan, or mobile-app unlock. Parcel lockers are increasingly mandatory in apartment buildings and urban fulfilment networks. Accessibility barriers are…

Physical Accessibility(also: Physical Access, Architectural Accessibility)

Physical accessibility refers to the design of buildings, environments, and public spaces so they can be independently used by people with physical disabilities, including those who use mobility aids. It encompasses features such as ramps, elevators, accessible restrooms,…

Physical Rehabilitation(also: Physiotherapy, Physical Therapy)

A therapeutic process aimed at restoring, maintaining, or improving physical function, mobility, and strength through structured exercises and interventions. Physical rehabilitation is essential for people with motor disabilities, injuries, or neurological conditions to regain…

Postural Support(also: Seating Support, Positioning Support)

Equipment and strategies that help maintain a person's body in a stable, functional position for activities including communication, eating, and using assistive technology. Adequate postural support is a prerequisite for many assistive technologies, particularly gaze-based…

Prosthesis(also: Prosthetic, Prosthetic device, Artificial limb)

A prosthesis is an artificial device that replaces a missing body part, most commonly a limb. Prosthetics range from cosmetic devices that restore appearance to functional devices that enable specific activities. Modern prosthetics may include mechanical components, myoelectric…

Prosthetics(also: Prostheses, Prosthetic Devices, Artificial Limbs)

Artificial devices designed to replace missing body parts, most commonly limbs lost through amputation, congenital absence, or trauma. Modern prosthetics range from basic cosmetic devices to highly functional myoelectric arms controlled by muscle signals and…

Public Digital Terminal(also: PDT, Self-Service Terminal, Self-Service Kiosk)

A publicly available interactive electronic device that provides services or information to users, such as ATMs, ticket vending machines, check-in kiosks, and information points. Public digital terminals present significant accessibility challenges because users cannot install…

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